Privacy Policy

EEtility respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, communicate with us, or use features available through our website.

This Privacy Policy applies to information collected through the EEtility website. It does not necessarily govern information collected or processed separately in connection with utility programs administered by EEtility on behalf of utilities, program partners, or other organizations, which may be subject to separate privacy notices, contractual requirements, or applicable law.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Organization or company
Information submitted through contact, inquiry, or scheduling forms
Communications you send to EEtility

Our website and service providers may also automatically collect certain technical information, such as:

IP address
Browser and device information
General geographic information derived from an IP address
Pages visited and links selected
Referral information
Date and time of visits
Information about how visitors interact with the website

How We Use Information

EEtility may use information collected through the website to:

Respond to questions, inquiries, and requests
Schedule and conduct meetings
Provide information about EEtility, PAYS®, Inclusive Utility Investment, and related programs and services
Operate, maintain, secure, and improve our website
Understand how visitors use our website
Evaluate website performance and effectiveness
Maintain business records
Comply with applicable legal and regulatory requirements
Protect EEtility, our partners, website visitors, and others from fraud, misuse, or security threats

Cookies and Analytics

Our website is hosted using Wix and may use cookies and similar technologies that are necessary for website functionality, security, performance, preferences, and analytics.

Depending on the configuration of the website and the choices available to you, non-essential cookies or analytics technologies may also be used to help us understand website traffic and visitor interactions.

You may be able to manage certain cookie preferences through the cookie controls presented on our website or through your browser settings.

Service Providers and Disclosure of Information

EEtility may use third-party service providers to support website hosting, analytics, communications, scheduling, security, and other business functions.

Information may be disclosed to these providers as reasonably necessary for them to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, or lawful governmental requests; to protect legal rights or safety; or in connection with a merger, acquisition, reorganization, or other business transaction.

Third-Party Websites and Resources

Our website may contain links to websites, reports, regulatory materials, tools, and other resources maintained by third parties.

EEtility does not control the privacy practices of those third parties. When you leave our website, the privacy policies and practices of the destination website apply.

Data Security

EEtility takes reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no website, network, or electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, and to satisfy applicable legal, contractual, or regulatory requirements.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding certain personal information, which may include requesting access, correction, or deletion.

You may also contact us if you would like to update information you previously submitted through this website or ask a question about our privacy practices.

Children's Privacy

This website is intended for a general and professional audience and is not directed to children. EEtility does not knowingly use this website to solicit personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, practices, technology, or legal requirements. The "Last Updated" date at the top of this page will indicate when the policy was most recently revised.

Questions or requests regarding this Privacy Policy or EEtility's website privacy practices may be submitted through the Contact page on this website.